1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help the website recognise your device and remember certain information about your visit—such as your preferences, items in your basket, or whether you are logged in.

We also use similar technologies, such as pixels, tags, local storage, SDKs, and scripts (together referred to here as “cookies” for simplicity), which may collect information about your device and how you interact with the Website.

2. Why we use cookies

We use cookies to support the operation and performance of the Website, including:

• Core functionality: enabling checkout, keeping your basket items, providing account features (if enabled), and maintaining security.
• Performance and stability: monitoring Website performance, preventing errors, and improving speed and reliability.
• Preferences: remembering language, region, currency preference (GBP, EUR, AUD, USD, NZD, CAD), and other settings where available.
• Analytics: understanding how visitors use the Website to improve content, navigation, and user experience (where required, subject to consent).
• Marketing: measuring the effectiveness of advertising and showing relevant promotions (where required, subject to consent).

3. Cookie categories

The specific cookies used on the Website may change over time as we improve features and work with service providers. The table below explains the categories we may use and typical examples.

For additional context on how cookie-related information may be treated as personal data, please see our Privacy Policy.

4. Managing your preferences

You can manage or update your cookie choices at any time using our cookie banner (or cookie preference tool) on the Website. When you adjust preferences, non-essential cookies may be enabled or disabled accordingly.

• Accept all: allows all categories of cookies.
• Reject non-essential: allows only strictly necessary cookies.
• Customise: choose which categories you accept (e.g., analytics, marketing).

5. Browser controls

Most browsers allow you to control cookies through settings. You can usually:

• delete existing cookies,
• block cookies altogether,
• block third-party cookies, and
• configure alerts when cookies are set.

Please note: blocking strictly necessary cookies may prevent parts of the Website from working (such as basket and checkout functionality).

6. Third-party cookies

Some cookies or similar technologies may be set by third parties that provide services to us (for example, website hosting features, analytics, marketing tools, or embedded content). These third parties may collect information about your activity on the Website over time and across different websites, depending on their services and your settings.

Where required by law, we will request your consent before enabling third-party cookies that are not strictly necessary. Third-party cookies are governed by the third party’s privacy and cookie policies, not ours.

7. “Do Not Track” signals

Some browsers offer a “Do Not Track” (DNT) setting. There is no uniform standard for how websites should respond to DNT signals. As a result, we may not respond to all DNT signals. You can still manage cookie preferences via our cookie banner/preferences tool and your browser settings.

8. Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our Website features. When we make changes, we will update the “Last updated” date at the top of this page.

9. Contact us

If you have any questions about our use of cookies or this policy, contact us:

For broader information about personal data processing, please see our Privacy Policy.