What are cookies?
Cookie BasicsCookies are small text files stored on your device, including a computer, tablet or smartphone, when you visit a website.
They help a website recognise your device and remember information about your visit, including preferences, items in your basket or whether you are logged in.
We may also use similar technologies such as pixels, tags, local storage, software development kits and scripts. For simplicity, these technologies are collectively referred to as “cookies” in this policy.
Why we use cookies
Website OperationWe use cookies to support the operation and performance of the Website, including:
- Core functionality: enabling checkout, maintaining basket items, providing account features where enabled and supporting Website security.
- Performance and stability: monitoring Website performance, preventing errors and improving speed and reliability.
- Preferences: remembering language, region, currency and other settings where available.
- Analytics: understanding how visitors use the Website to improve content, navigation and customer experience.
- Marketing: measuring advertising effectiveness and showing relevant promotions where permitted.
Legal basis: Strictly necessary cookies are used based on our legitimate interests in operating a secure and functional Website. For non-essential cookies, such as analytics or marketing cookies, we rely on consent where required under UK GDPR and PECR.
Cookie categories
Types We May UseThe specific cookies used on the Website may change over time as features are improved and service providers change.
| Category | What it does | Examples |
|---|---|---|
| Strictly necessary | Required for core Website functionality, including security, basket, checkout and fraud prevention. These cannot generally be disabled without affecting the Website. | Session identifiers, basket cookies, checkout cookies, security tokens and load balancing. |
| Performance and analytics | Help us understand pages visited, time on site, errors and other usage patterns so that performance and usability can be improved. | Aggregated usage statistics, page interactions and error reporting. |
| Functionality | Remember choices such as language, region and currency, and provide enhanced or personalised functionality. | Currency selection for GBP, EUR, AUD, USD, NZD and CAD, and other preference settings. |
| Marketing and advertising | Measure campaign performance and support relevant content or advertising across platforms, subject to consent where required. | Campaign measurement, conversion tracking and advertising identifiers. |
For more information about how cookie-related information may be treated as personal data, see our Privacy Policy .
Cookie choices should remain under your control.
You can manage or update cookie choices at any time using the cookie banner or preference tool available on the Website.
Depending on the options provided, you may be able to accept all cookies, reject non-essential cookies or customise individual categories such as analytics and marketing.
If you previously consented to non-essential cookies, you can withdraw that consent through the preference tool. Withdrawal does not affect processing that was lawful before consent was withdrawn.
Browser controls
Device SettingsMost browsers allow you to control cookies through their settings. You can usually:
- Delete existing cookies.
- Block cookies completely.
- Block third-party cookies.
- Receive alerts when cookies are placed.
Blocking strictly necessary cookies may prevent parts of the Website from working correctly, including basket and checkout functionality.
Third-party cookies
External ProvidersSome cookies or similar technologies may be set by third parties that provide services to Cybraxo, including hosting, analytics, marketing functionality or embedded content.
Depending on the service and your settings, these third parties may collect information about activity on the Website over time and across different websites.
Where required by law, we will request consent before enabling third-party cookies that are not strictly necessary.
Third-party cookies are governed by the relevant third party’s privacy and cookie policies rather than this policy.
“Do Not Track” signals
Browser SignalsSome browsers offer a “Do Not Track” or DNT setting. There is currently no uniform standard for how websites should respond to these signals.
As a result, we may not respond to all DNT signals. You can still manage cookie preferences through the Website’s cookie preference tool and through browser settings.
Changes to this policy
UpdatesWe may update this Cookies Policy from time to time to reflect changes in technology, legal requirements or Website features.
When changes are made, we will update the “Last updated” date shown on this page.